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privacy policy

TEC2CLOUD is a technology company that offers strategic solutions and services aimed at the best results for your company. And, as part of this objective, TEC2CLOUD cares about the privacy and protection of information, just as you certainly care about your personal data.

With this in mind, TEC2CLOUD presents its website's Privacy Policy, which details the processes for collecting and using personal data, reinforcing its commitment to the principles of transparency and regulation.

COLLECTED DATA:

Personal data necessary for browsing the website is collected, processed and stored through cookies (see Policy and Cookies), including: server logs, access dates and times (logs), pages viewed, system and browser type.

Additionally, the following data is collected through Google Analytics (see Google Privacy Policy in https://policies.google.com/privacy?hl=pt): Geographic location (records the approximate geographic location of visitors); Demographics (the average gender and age); Most visited pages (average time on each page); and Daccess devices (information about the devices used to access the website, such as desktop, cell phone or tablet).

Personal data is also collected in the requested fields, whether in the “Contact” link, the “Talents” link or the “compliance” link.

When registering using the “contact” link, you will voluntarily provide your name, email, telephone number and company so that TEC2CLOUD can contact you.

To register on the “Talents” link, you will voluntarily provide your personal information/registration data to compete for available vacancies, including: name, email, full address and telephone number, address as well as other information relevant to your career. professional.

On the website you will find the “Compliance” link email, compliance@tec2cloud.com, if you choose to make a report, you will voluntarily provide the following data: name, email, telephone number, date of birth and your relationship with TEC2CLOUD. Furthermore, when describing the facts, other data may be necessary, including sensitive ones, if freely declared.

Data collection is done via the WordPress platform, which automatically directs a message to TEC2CLOUD's communication channels.

PURPOSE OF COLLECTION AND PROCESSING OF PERSONAL DATA:

The collection and processing of personal data on the TEC2CLOUD website has the following purposes:

ü To protect rights, privacy, security or property, including when acting in applicable legal proceedings;

ü To comply with legal and regulatory obligations;

ü To respond to requests from public and government authorities;

ü To detect, prevent or investigate possible security incidents or fraud;

ü To respond, identify, manage, control, monitor requests for contact, information and services, in the “Contact”, “Talents” and “Compliance” channels/links.

ü To authenticate the identity of contact made by telephone, electronic or other means.

ü To optimize and personalize your experience accessing the website, managing and improving the services offered, for example: the time spent on a page may indicate difficulty in navigating the website, which can be modified to improve user access.

ü To carry out quality analysis, market research and determine the effectiveness of our websites and develop new services;

ü For campaigns and digital marketing with information about new products, services, projects, events and/or institutional information;

ü For legitimate interest, respecting the Holder's legitimate expectations and fundamental rights and freedoms, allowing opposition to processing at any time, as described in the topic “Holdholder's Rights”.

ü To identify, monitor, manage and investigate complaints made in a manner identified in the “Compliance” channel. In this case, the processing of personal data, including sensitive ones, is based on compliance with a legal obligation, related to anti-corruption issues provided for in Law No. 12.486/2013 or another related to the specific fact.

If TEC2CLOUD needs to process personal data for a purpose other than those described above, clear and specific consent will be requested with information about that other purpose.

The Owner, user of the website, will have control of their personal data and may restrict and revoke any consent they have provided.

If, for any reason, you provide us with Personal Data from third parties, we will understand that you have obtained prior authorization from this third party and that they are in agreement with the processing of Personal Data carried out by TEC2CLOUD under the terms of this Privacy Policy.

SHARING PERSONAL DATA:

TEC2CLOUD clarifies that any sharing of data processed on the website to third parties will be done within the legal limits established in the LGPD and other legislation applicable to the processing, and this will be carried out to meet the purposes already informed in this Policy.

In this sense, TEC2CLOUD also informs that it may share data with directly related third parties, namely: website platform, website support and communication/Marketing companies, data storage companies, Google, Amazon.com, commercial partners, authorities and service providers.

PROTECTION OF PERSONAL DATA:

TEC2CLOUD dedicates efforts to guarantee the protection of the personal data of website users with rules of good practice and governance and with the use of standard physical, technical and administrative measures that seek to prevent illegalities when processing personal data, reduce risks and mitigate the possibilities of unauthorized access, misuse, loss, modification or even disclosure of stored information and data.

Access to personal data is only permitted among employees and third-party agents, designated based on the need to know and subject to strict contractual confidentiality obligations.

Furthermore, TEC2CLOUD works with access controls for computerized and digital environments, and whenever possible uses pseudonymization and anonymization of data.

Personal Data is stored on a third-party WordPress server in a data center located in Brazilian territory. In the event that personal data is processed abroad, TEC2CLOUD undertakes to adopt contractual measures that value the protection of personal data and the privacy of the Holders in accordance with Brazilian law and regulations.

Rights of the Holder:

In compliance with the LGPD, TEC2CLOUD respects the rights of holders of personal data who, at any time, may exercise them through the Email channel: compliance@tec2cloud.com

Information about personal data will be provided in a transparent, intelligible and easily accessible manner, in clear and simple language, within 15 (fifteen) days after your request.

In relation to personal data processed on the website, the Owner has the right to request TEC2CLOUD:

I – confirmation of the existence of personal data processing;

II – access to processed data;

III - correction of incomplete, inexact or out-of-date data;

IV – anonymization, blocking or deletion of unnecessary, excessive or processed data that does not comply with the LGPD;

V – carry out data portability to a third party (another service provider) upon express request, in accordance with specific rules, respecting, however, TEC2CLOUD's commercial and industrial secrets;

VI – request the deletion of personal data processed with the holder’s consent, except in the cases provided for in the LGPD;

VII – revocation of consent, if permitted by the LGPD, as well as obtaining clear information about the possibility of not providing consent and the consequences of such denial;

VIII – information about the public and private entities with which TEC2CLOUD shared your personal data;

IX – opposition to data processing, contesting it;

X – request the suspension or exclusion of the processing of your personal data, subject to the exceptions provided for in the LGPD;

XI – Request the review of any decisions made automatically based on your personal data.


It is possible that in some circumstances (such as: to comply with legal, contractual and/or regulatory obligations, to protect and regularly exercise rights, to prevent illegal acts and in judicial, administrative or arbitration proceedings, among other hypotheses provided for by law ) it is not possible to delete, delete, suspend or block the use of data.

Retention Period:

The data provided by the Holder on the TEC2CLOUD website (“Contact” link, “Talent” link or “compliance” link) will be kept in the database for 5 (five) years, counting from the last access. Other data and information collected and processed will be stored for as long as the purpose described in this Privacy Policy or as required by law.

Receiving Information:

If the holder does not wish to receive emails or messages on behalf of TEC2CLOUD, they are requested to contact compliance via email informing their request.

Changes to Privacy Policy:

The processing of collected data is subject to this Privacy Policy, which, however, may undergo periodic reviews and updates. Therefore, holders of personal data are recommended to periodically access this Policy so that they are aware of its modifications. If relevant changes are made that require new consent, this update will be widely publicized on the TEC2CLOUD website and new consent will be requested. Please note that small adjustments to this Privacy Policy may occur without significantly affecting its content and data processing, in which case specific notifications will not be made.

This Privacy Policy is governed by Brazilian laws. The SÃO PAULO forum is elected for the resolution of conflicts arising from this document, unless otherwise privileged by law.

Questions can be clarified through the customer service channel in direct contact with the person in charge via email: marketing@tec2cloud.com.

Name of Person in Charge: Beatriz

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